About Furbrook

Furbrook is a small online shop for people who want their dog or cat to be comfortable, clean and safe without overpaying for it.

We focus on a short, curated range instead of thousands of listings: calming beds, litter and cleanup solutions, grooming tools, travel gear and heated essentials for winter. Every product is chosen for a clear job it does well, and we keep our descriptions honest about materials, sizes and what is in the box.

How we ship

All orders ship free from warehouses in the United States and typically arrive within 3–6 business days. You get a tracking number by email as soon as your parcel leaves the warehouse.

If something goes wrong

Damaged, defective or wrong item? Email us within 7 days of delivery and we replace it or refund you in full. Change of mind? You have 30 days to return unused items in original packaging.

Questions before you order? Write to us at maminq2@gmail.com and a real person will answer within one business day.

Seller information

Furbrook is an online store operated by Muhammet Çay, a registered sole proprietorship (tax office: Sultanbeyli, Istanbul, Türkiye).

  • Tax office / Tax ID: Sultanbeyli — 2320857772
  • KEP (registered e-mail, Türkiye): muhammet.cay.1@hs01.kep.tr
  • Business address: Hilal Mah. Nazır Sk. No: 21, İç Kapı No: 4, Sancaktepe, Istanbul, Türkiye
  • Phone / WhatsApp: +90 538 054 55 53
  • Email: maminq2@gmail.com
  • Support hours: Monday–Friday, 9am–6pm (Eastern Time). We reply within one business day.